PHP partnered with KPI Ninja to demonstrate Benefits to Members for Both Utilization and Quality

Primary Health Partners partnered with KPI Ninja to demonstrate Benefits to Members for Both Utilization and Quality – Primary care is a crucial component of living longer, healthier lives. Adults in the United States who have an established primary care provider tend to have lower healthcare costs and lower odds of death than those who only utilize specialists¹, and, even further, having more touchpoints with one’s primary care physician is associated with lower overall per member per month costs, fewer hospital admissions, and greater adherence to preventative medication use  – KPI – Primary Health Partners Case Study



Freedom Healthworks partners with KPI Ninja to gathering meaningful insights

We are beyond excited to announce our partnership with Freedom Healthworks, LLC, an organization helping independent Direct Care practices launch and maintain success, and assist them and their partners with gathering meaningful insights through data. We look forward to playing a role in the continued growth and awesome work the Freedom Healthworks team does for patients and the DPC movement! #DPC #DPCRising

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Virtual Communication Analytics – KPI Ninja Provides Insights with Virtual Data

The Direct Care model prides itself on offering more ways for patients to access their primary care provider. In the fee-for-service world, most people need to schedule an appointment (often weeks in advance), visit an urgent care clinic, go to the emergency room, or utilize telemedicine to immediately access care, the latter three often being with different providers who don’t have an established relationship with a patient or don’t have access to a patient’s history. Direct Care providers, however, often utilize some form of virtual communications technology that allows patients to text, email, or directly call a practice representative at any time of the day, making it quick and simple for patients subscribing to a Direct Care plan to access their provider.

Because of the increased accessibility, virtual care can quickly become an important part of a Direct Care practice’s delivery model. That said, not all virtual communication platforms have the means to provide pertinent and useful information back to the practice. To address this need among Direct Care organizations, KPI Ninja has developed a Virtual Dashboard within its DPC 360 platform that ingests raw data from virtual communication tools to populate helpful reports and charts in an easy-to-use dashboard. Practices can gain insights surrounding the utilization of their virtual communications platform, including when patients are most utilizing the virtual tool, when inbound calls are being missed, selection frequency of phone menu options, which providers are most active, and more, all easily separated by patient-related information such as employer groups and message tags.

Quickly scroll through different charts
Drill down to call- or message-level information
Easily filter data by employer groups, conversation tag, and more

By using KPI Ninja’s Virtual Dashboard, Direct Care organizations are better able to track and manage their virtual communications, provide more complete and better-quality information back to key stakeholders and employer groups, and can make informed decisions about practice hours and availability. For more information on how KPI Ninja can help your organization harness its virtual communications data, or to learn more about other KPI Ninja tool within our DPC 360 platform, contact or visit our website.  

Palmetto Proactive partnered with KPI Ninja to demonstrate Cost Savings of Direct Care

Palmetto Proactive Healthcare, a family medicine practice, has been providing direct care services in South Carolina for many years. To showcase the benefits of their services to one of their contracted employers, Palmetto Proactive partnered with KPI Ninja to demonstrate the cost savings and health advantages of direct care – Download Case Study

KPI Ninja Partners with Elation Health to Provide Real-Time Insights and Analytics to Direct Care Practices

KPI Ninja is proud to announce its partnership with Elation Health, an electronic health record (EHR) provider, to allow its users the ability to view accurate, actionable, and timely insights into their practice and their patients. By building a direct integration between the Elation Health EHR and KPI Ninja’s DPC 360 analytics platform, practices and physicians can see real-time data presented in simplistic and interactive dashboards.

In the freemium version, Elation Health EHR users can sign up to the DPC 360 analytics platform quickly and easily. Within the application exists key metrics and summarized information regarding patient visits (both virtual and physical), appointments, patient panels, medications, labs, diagnoses, procedures, and more, all of which can be drilled down, filtered, or adjusted based on user preferences.

Through these dashboards, KPI Ninja and Elation Health hope to give more power to physicians by leveraging their practice data to identify trends, keep employers informed, and make data-driven decisions to ensure the sustainability of their practice and ultimately provide the best care for their patients.

For more information on how to set up your freemium dashboard, contact

About KPI Ninja:

KPI Ninja is a leader in healthcare analytics and performance improvement, with a large focus in the Direct Care space. KPI Ninja prides itself on providing the best and most useful information through data to its customers and assisting them in using their tools to their utmost potential. Through a series of dashboards based around a fully functioning enterprise master patient index, KPI Ninja leverages data from numerous sources (EHR, claims, virtual, billing, etc.) to give physicians a complete picture of their practice and their patients.

About Elation Health:

Elation Health provides a cloud-based clinically focused EHR solution and is the premier EHR option among providers within the Direct Care market. Elation Health continues to build and update their products in ways that show their commitment to creating an easy clinical workflow and supporting the physician-patient relationship, all meant to ensure providers are able to deliver the best care possible.