Primary Health Partners partnered with KPI Ninja to demonstrate Benefits to Members for Both Utilization and Quality – Primary care is a crucial component of living longer, healthier lives. Adults in the United States who have an established primary care provider tend to have lower healthcare costs and lower odds of death than those who only utilize specialists¹, and, even further, having more touchpoints with one’s primary care physician is associated with lower overall per member per month costs, fewer hospital admissions, and greater adherence to preventative medication use – KPI – Primary Health Partners Case Study
The Direct Care model prides itself on offering more ways for patients to access their primary care provider. In the fee-for-service world, most people need to schedule an appointment (often weeks in advance), visit an urgent care clinic, go to the emergency room, or utilize telemedicine to immediately access care, the latter three often being with different providers who don’t have an established relationship with a patient or don’t have access to a patient’s history. Direct Care providers, however, often utilize some form of virtual communications technology that allows patients to text, email, or directly call a practice representative at any time of the day, making it quick and simple for patients subscribing to a Direct Care plan to access their provider.
