Category: Patient Experience

Why You Should Consider Participating in CMS’ Direct Contracting

Do you know the real story behind CMS’ new Primary Cares Initiative? For the past 30 years, CMS has offered a variety of payment models to drive high quality, affordable healthcare with bundled payments, value-based purchasing, accountable care organizations, and more. CMS has used a collaborative approach with these models to support entities and providers…
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PCMH: The Picture on the Outside of the Box for Primary Care Improvement

The fundamental concept behind many of the primary care transformation models is simple: improve clinical outcomes within a reasonable price point. While Patient-Centered Medical Home (PCMH) may not be the silver bullet to all your operational struggles, it may be a worthwhile reference to use at various points along your journey. PCMH is a team-based,…
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Role of Natural Language Processing (NLP) in Patient Experience

Over the last few years, the healthcare industry has been moving into an era of transparency and consumer awareness. The regulatory bodies have been publicly displaying the performance of healthcare organizations to enable patients to make informed decisions about the organizations they wish to receive care from. The major categories that many healthcare organizations are being evaluated…
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