DPC Model: Maintaining Your Membership Base

Factors Impacting Member Retention

Looking at thousands of lives across numerous DPC practices… KPI Ninja identified an average churn rate (inverse of retention rate) of 18.3%.
In this study we look at the factors impacting these outcomes and how to evaluate and use data insights to maintain and/or make improvements to provide the value-based care you strive for.

To see the key takeaways, view the Maintaining Your Membership Base Case Study.