Tag: Key Performance Indicators

Factors Impacting Member Retention Looking at thousands of lives across numerous DPC practices… KPI Ninja identified an average churn rate (inverse of retention rate) of 18.3%.In this study we look at the factors impacting these outcomes and how to evaluate and use data insights to maintain and/or make improvements to provide the value-based care you…
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The Direct Care model prides itself on offering more ways for patients to access their primary care provider. In the fee-for-service world, most people need to schedule an appointment (often weeks in advance), visit an urgent care clinic, go to the emergency room, or utilize telemedicine to immediately access care, the latter three often being…
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KPI Ninja partnered with Henderson Health Care Services to acquire, aggregate and analyze the existing data from within Henderson Health Care’s EHR. After key performance indicators were identified, supporting gap reports were created. KPI’s Ninja Advisor weekly call was used to validate data, make changes to reports, discuss new ideas. This work was supported by automating accurate, timely,…
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Over the last few years, the healthcare industry has been moving into an era of transparency and consumer awareness. The regulatory bodies have been publicly displaying the performance of healthcare organizations to enable patients to make informed decisions about the organizations they wish to receive care from. The major categories that many healthcare organizations are being evaluated…
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In the age of big data, the quantity of data being generated each year is increasing exponentially. The opportunity to use data to transform how organizations operate and create value for the customers is growing at a similar rate.